{"id":31,"date":"2026-10-14T22:14:23","date_gmt":"2026-10-14T22:14:23","guid":{"rendered":"https:\/\/eunflex.co.ke\/?page_id=31"},"modified":"2026-10-14T22:14:23","modified_gmt":"2026-10-14T22:14:23","slug":"seller-academy","status":"publish","type":"page","link":"https:\/\/eunflex.co.ke\/?page_id=31","title":{"rendered":"Seller Academy"},"content":{"rendered":"<div class=\"ef-content\"><h1>Eunflex Seller Academy<\/h1><p>Practical guidance for operating a reliable marketplace store.<\/p><h2>1. Build complete product listings<\/h2><ul><li>Use a clear product name, accurate description, category, SKU, current price and stock count.<\/li><li>Upload clean product images you own or are authorised to use. Do not list counterfeit or prohibited goods.<\/li><li>Keep stock accurate and update prices before joining a promotion.<\/li><\/ul><h2>2. Process orders on time<\/h2><ul><li>Check the vendor dashboard daily and package the exact product ordered.<\/li><li>Do not mark an order fulfilled until it has actually been handed to the delivery provider.<\/li><li>Use the order tracking fields after a carrier supplies a tracking number.<\/li><\/ul><h2>3. Handle returns fairly<\/h2><ul><li>Respond promptly to return, damaged-item and missing-item requests.<\/li><li>Keep photos and dispatch records when needed to resolve disputes.<\/li><li>Refunds must be processed through the original payment method or an authorised manual process; changing a ticket status alone does not issue money.<\/li><\/ul><h2>4. Promotions and store health<\/h2><ul><li>Use WooCommerce sale prices and approved coupons for genuine promotions.<\/li><li>Monitor cancellation and product-review indicators in Seller Performance.<\/li><li>Use holiday mode when you cannot fulfil new orders.<\/li><\/ul><p>For unresolved issues, contact marketplace support through the Help and Returns page.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/eunflex.co.ke\/index.php?rest_route=\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eunflex.co.ke\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eunflex.co.ke\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eunflex.co.ke\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eunflex.co.ke\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=31"}],"version-history":[{"count":0,"href":"https:\/\/eunflex.co.ke\/index.php?rest_route=\/wp\/v2\/pages\/31\/revisions"}],"wp:attachment":[{"href":"https:\/\/eunflex.co.ke\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}